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Ross
Had booked an m.o.t a few days in advance but on arrival at Sandown Park was told it was very busy and so there were time constraints... I'd already bought some golf grips from the website a week earlier and told I could have them fitted for free but they didn't have them in stock that day hence me booking the m.o.t at my nearest store. I was also hoping to get a lie angle check at the same time. The guy looking after me adjusted the lie angles on my irons a degree flatter but was hoping he'd check the wedges too. He then said he wouldn't have time to put the grips on and I reminded him I'd booked in advance and travelled a long way ao didn't want to leave the clubs and come back again. He agreed to do them and returned them quickly with the glue still visible; he told me to use white spirit when I got home... I later discovered the 9 iron wasn't even on securely at the top of the shaft. I was charged £30 for this and made to feel he was doing me a favour not charging me for the re-gripping. He gave a cursory look over my clubs and said all was fine. Very different from the m.o.t video on the website! Felt the whole experience was rushed and didn't ferl valued as a cutomer.
9 years ago
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Direct Golf has a 4.4 average rating from 3,486 reviews

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