I received an email to detail the expected delivery date of the goods I had ordered - the following day I received a second email to say parcel was going to be delayed (no reason given). When parcel did arrive it was 'double' packaged the outside polylope had a DPD logo. Inside was the dirtiest shredded heavily gaffa taped up package with City Link logos all over the place. I thought City Link went bust before Xmas? When I stated that the inner package was shredded there were seven slashes/rips through the outer packaging with bruising on the goods packages as well as other issues luckily the only damage to the contents of the polylope was the packages were dirty covered in what I could only describe as soot like. It made my hands and fingers dirty and black. As a result of this I will not use this organisation again and I will recommend to friends not to use them also. What a disappointment.