I ordered a Taylormade Fairway Wood a few weeks ago.I received confirmation that the same had been delivered and signed for by a Jones.this was on a Thursday evening and I e.mailed you and the company who confirmed the delivery that it had not been received and that I did not know a Jones.I tried to call you on the Saturday morning and held on for 20 mins before giving up. I finally received an e.mail from you on Mondayconfirming that in actual fact the club was not in stock and had not been sent.Ihave never received an explanation from you or the company as to how something could have been delivered which had not been sent.i trust that you have reimbursed my account.Needless to say I consider that your service is appalling and will not use you again.I ordered the club from another company and received the same within two days