Not an uncommon problem these days. Technology supports best the most commonly used processes as they are well tested....anything else and you had best keep your fingers well and truly crossed. In my case I just ordered some golf balls, but did not want them shipped to my home as I am working overseas at the moment. Paid from my UK adress but send the balls to Holland. I am now on the second batch that have been shipped but still have not seen anything arrive on my doormat. Order was first OR4258850 and now OR4278013 also hasn't arrived. Funny enough I have been planning to replace my old Driver,Mizuno irons and bag. Glad I didn't order those yet. For now I'll buy some other practice balls elsewhere. Regards, Colin