Although the service I received from DirectGolf was first class, easy to use online ordering , goods ordered and received on time as advertised. I had ordered a John Lettters golf travel bag for a trip to Spain.When I received it , everything looked OK and ideal for a full set of clubs and a lightweight carry bag. On reaching the airport and placing the bag on the baggage escalator the cover ripped at the top (lighter part of the bag) where the carrying handle is stitched to the cover. This bag has not been designed in a strong enough fashion to carry a full set of clubs.