This order was a nightmare from
Start to finish . I ordered 6 madison chairs every single one arrived badly damaged I tried to get hold of the company their phones don't work ! They said they would send me something else as the whole batch in their warehouse was damaged so i selected another model . I was told these would be delivered and the other ones taken away. This did not happen they delivered the next lot a completely different style of chairs and these were all damaged too. The courier had not been advised to take the first order away I was now sitting with 4 enormous boxes of useless chairs in a property which I was trying to let out ! Mdm booked in a collection ( with no apologies for not advising the driver to collect the previous order ) and I had to now had to wait for the delivery man for a 3rd time to collect this disastrous order when he arrived he had not been told to collect all 4 boxes only the first 2 setting me up for a 4th wait for the delivery Man to collect which he only did because I begged him to help me and come back later in the day . All the time I am trying to call the company the phone line still does not work and then I get rude one line replies to my emails . Basically after 4 separate hrs waiting for the driver and 2 lots of different chairs being sent / countless attempts at phone calls and time spent on emails have nothing nothing to show for it total disaster !!!!
9 years ago
Direct Home Living has a
4.5
average rating
from
724
reviews
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