As the website was quite small I was a little concerned about the quality, etc. (being so used to buying from huge stores these days) but MDM had the exact dining chairs I wanted and for an excellent price. I checked the return rights well and thought it all looked fine so I went ahead and ordered. The 4 chairs were sent out on next day delivery - I did not pay extra for this - and I was communicated with every step of the way. The chairs are fantastic, I love them, and they were easy to assemble! All in all, a really great experience... I wish MDM sold arm chairs!!