> No email or confirmation received after I placed my order
> Money taken immediately from my credit card
> Glasses shown as sent for manufacture but actually nothing was happening
> Weeks went by waiting for a reply regarding my prescription. I had to chase this otherwise I expect I nothing would have been done.
> Technical issues with phone lines seems to be taking weeks to resolve so it’s impossible to call on 0203 053 6190
> Wrong frames have been provided I ordered CP183 but received CP182
> The quality of the frames and lenses I received is very poor
> Metal hinges are both tarnished, one hinge is bent and as a result is very stiff. With a slight touch the left lens pops out of the frame at the top. The left lens has a small scratch on the inside near the hinge
> Free returns (apparently no longer offered) is clearly stated on the web site but is now replaced with a non-binding promise to refund postage in an email.
I wont be using direct sight again
9 years ago
Direct Sight has a
1.7
average rating
from
175
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.