I had to give them one star to be able to post this review. I would not book a holiday with this company to save my life. Our experience of one of their “wonderful” villas in Moraira was truly horrendous. It was dirty, smelly, with missing linen and towels, a fridge in a utility room that had no socket outlets, four out of six sun beds broken and unusable, a view of the harbour if you were willing to fight your way through impenetrable undergrowth, grass not cut for months, only four dining room chairs in a six bedded villa and these four chairs also doubled up as chairs for the terrace dining table, a set of wicker terrace chairs, table and sofa which was literally falling apart with cushions that I would not allow my dog to lie on. Red carpets in the photos of every room turned out to be a single carpet that had been moved around for the photo shoot. I could go on but I’m wondering why I am wasting my time trying to remember all of the faults.
Direct Villas denied all responsibility for the villa even though they had obviously not inspected the villa for some considerable time, if at all. They blame the owners and tell you the small print absolves them from all responsibility. After much argument they offered me a discount on my next holiday but only if I booked one of their villas. The same discount was on offer to everybody else on their site.
Thanks for a very expensive mistake, Direct Villas.
4 years ago
Direct Villa Holidays has a
3.6
average rating
from
69
reviews
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