These guys used to be phenomenal but the last two orders have been a nightmare. Im located in Florida and so are they. Usually when I order it was to me 5 or 6 days at most. The last two orders i waited OVER a week and their tracking keeps saying "awaiting carrier pickup". Now any normal person would take from that the order has not been dropped off at the post office/carrier never picked it up but they are trying to tell me they gave the package out already. I asked to speak with a manager, i called multiple times to no avail. In fact the rep was straight nasty and hung up on me after i called the 3rd day in a row asking what happened. Now its been 3 weeks and they havent refunded me or reshipped as per their policy you have to wait 30 days after the 6-8 days shipping time and 2-3 days processing. So in the meantime im waiting 40 something days just to get it reshipped then another 11 days to recieve it?! Absolute nonsense. The last order finally arrived almost a month later and this one is at day 20 something and its still "awaiting carroer pickup" do yourself a favor and go somewhere else.