I have spent over a $1000 with this company and giving one star. My orders have rarely been fulfilled. I place orders and weeks, even months go by and I don’t receive products. When I did receive products they were not up to standard. I bought 3 Smok hardware devices and only one lasted more than a week. I have bought same items from other retailers without issues and defects. They will send one part of a product such as a tank, then for 3 months I wait for the atomizers, only to be contacted by email and told all products are still out of stock and will not be fulfilled. Now I have items I cannot use. No sale items are ever delivered. I place orders and weeks and weeks go by waiting for delivery and then I am told more than 30 items I ordered will not be fulfilled. Don’t bother ordering sale items, you will never get them. If you have a problem with an item, as I did and try to return it, you will not be refunded and I was told immediately that I couldn’t return because too much time had passed, However I read the policy and I was well within the time frame by weeks to return items. My very first order is the only one that I received and had no other issues with. There have been orders for more than $300 of products that were simply cancelled by them as they say they can’t fulfill. Whole orders! All various products, but none are Available??? Very dissatisfied and only gave one star because I did get one order with no defective devices or problem. Advise not to purchase through this company. I gave them at least 10 orders, so there are no excuses for what I experienced. There are hundreds of retailers that sell similar products and shops on every corner in every town and city... after 10+ orders and so many opportunities to show how you run your company This was Epic Failure. Keep your money in your community.