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stefanie
direct vapor review Initially these reviews worried me, but after realizing that most people suffer from a lack of patience - and an ability to be understanding, I decided to take the plunge. I’m so glad I did because not only did they follow through with their 3-day packing period (they actually packed it within 1.5 days), but they also met the priority shipping commitments that I paid extra for. The total amount of days waited (not counting Sunday and the day I ordered it) for the items was 2 1/2. Although people claim to understand, it seems that they don’t quite get the severity of the pandemic right now, especially in the earlier months of March/April. I ordered another box mod kit almost TWO MONTHS ago from another online vape store, and I still have not received it. After being assured I would eventually get it - I stopped and took a breath and decided to make another order from somewhere else. Even though this is disappointing, it still doesn’t warrant a 1 or 2 star review - especially because i don’t know, there are people dying. The fact that Direct Vapor is still able to provide services, and fulfill orders in a timely manner (even despite some issues) shows their commitment to their customers, and to their employees who probably need their jobs. I also want to remind everyone that if you pay for 2 day shipping at USPS right now, it could take up to a week or more to arrive to its destination. This has been improving lately but keep in mind that this isn’t ideal but it’s affecting everyone - and despite what people might think, a company cannot control or change the issues of shipping right now. (BTW i’m not dismissing complaints that are valid, as I’m sure there are areas where improvements can be made, but a 1 star for a 1.5 weeks shipping delay is excessive and unnecessary. Think about it, 1.5 weeks, or TWO PLUS MONTHS?
4 years ago
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DIRECTVAPOR has a 1.7 average rating from 381 reviews

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