I order on the 18th .. it came on the 23 .. free shipping my name is Joe i am real.. they drag there feet on packing ,, but i cant complain so i am all in all happy with the service i got!! i must say all the negative reviews had me stressing .. im hear to say the did good at there job.. i am geographicly close A state away.. so i do think if you live on the east cost the on should order on the east cost if you want to get your stuff with little weight .. like wise north south east west.. you get the point .. im not saying others arent valid complaints in my situation i have none.. thank you direct vapor!