In the purchasing stage I was confused by the references to the different companies that I received making me a little concerned about my order! sales@disciplineofthree.com and donotreply@knighthealth.co.uk re my SimplyRun Order Invoice Number 268590? I was happy to receive my order but unfortunately was not happy with the item and so emailed you to enquire as to what your returns/exchange policy was. Sadly to date I have not received any response to my email. On this basis I am not sure that I would use your company again or recommend to my friends/family