I called and asked about the status of my reseller application because I had a large order to place for a client. My company, Data Flow, is a design agency / broker in the print, sign, promotional, and creative industry. I was then told I was on the wrong website, and directed instead to display-wholesale.com. I placed multiple orders on behalf of my client and shipped to several stores. I called later to ask why my client received a copy of the paid invoice within the packages, and was told that's because I ordered through the RETAIL site, display-wholesale.com instead of the distributor site, Signworldamerica.com. I'm frustrated that I was directed to the retail site instead after calling about my reseller application, and especially that my client received a copy of the paid invoice thus revealing the costs of the product. I sent a message of this issue via Contact Us on the website early last week and received no response. Even now when I sign into signworldamerica.com, my membership status is still noted as "under review" since 1-29-19. - Mitch