My first time buying from Signworld, and I would consider buying from them, again, based on the experience (I’m always slightly nervous about shopping at a new place I find on the internet with my company credit card). Before purchase I had a question, and the “chat” was quick to respond with the answer. Item shipped quickly and was received in under a week. Brochure display price was better than Amazon. Seemed to be packaged well, but there was some slight damage—had to bend the metal mesh back in to place on one of the pockets, but don’t think anyone will notice. Item price seems decent for the price, but will see if the black matte paint holds up...looked like it had been nicked on one of the pockets so touched up with a sharpie before shipped—I’m very detail oriented, so don’t think most people even would have noticed, especially once assembled.