Long story short. Ive ordered diving camera. No one told me it was not in stock. I did change it to different one and from delivery 'next day' Ive received it week later. Returned as agreed with DW. After many e-mails, phonecalls 4 weeks since they have got camera back refund is not with me.
I did received 2 reassuring emails refund is done, but no monies yet.
DW offered me refund of postage as well but today they said Ive spend to much on oostage and they will not refund as I didnt pay for the postage to recive the goods.
Will neve recommend them to anyone. Customer service dont exist. They used exsue as being a small business.
I work in plumbers merchant. There is 4 of us in branch. 4 branches business and we dont treat customers likt that.
So overall Im asking since 4 weeks for my £160 for camera and promised £4.99 back. Refund for postage is not important but now I just want it for all the hassle received.
Rather go other places for shoping!
7 years ago
Divers Warehouse has a
2.0
average rating
from
33
reviews
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