The socks are fantastic and my partner loves them and raves about the quality and feel of them. I only rated it an 'Acceptable' however because I ordered them in October expecting them to arrive at the end of October or early November for a birthday present. December arrived they didn't arrive nor did I receive any email updates I was worried I had been scammed. I emailed the company and they had told me they were taken out of production!! They had failed to mention anything of the sort to me until I emailed to asked where they were/wanted a refund. Luckily for me, they were put back into production and I got them on Christmas Eve! I was able to give it as a Christmas present. My feedback would be you have a great product but your communication needs to improve if you miss a deadline.