Absolutely appalling company. A car accident that wasn’t my fault, fully admitted and accepted by the third party. I’ve been made to feel so upset and distressed by this company, no empathy or customer service at all, I feel completely unsupported. I do not feel that this company acted on my behalf at all. An appalling experience and even worse compensation offer which I’ve felt bullied into accepting as getting nowhere. I’ve sent and resent information that’s been asked for and still receive phone calls asking for it again. I’ve had to chase emails and calls myself. Was spoken too so rudely and had words out into my mouth, stating that I’ve said I was fully recovered despite emails and calls saying that some of my injuries were still ongoing. I’ve been made to feel I’ve been lying or over exaggerating my accident to get more money, despite photos of my car and injuries being sent. The final straw was receiving a letter that stated in bold writing, that anxiety counted for nothing following a very traumatic accident on the motorway! Would not recommend at all. Avoid!