Had Rta other party admitted liability kwas told to use by company insurance been on going since last year and I am having to there job they never ring me after I have spoken to different people every time and left messages for claims handler to call me and still don’t ring absolute joke in every way do not use have changed my legal case to local company as 10 months of incompetence and lack of communication stress and ignorance is enough I have had 3 different case handlers going from useless to even worse don’t seem interested in my welfare the fact been off work and awaiting operation and am at great financial loss I seem to be doing there job chasing up my own doctors records and so on