I would not recommend using Shipley's to anyone. After paying my deposit and waiting 8 days I heard nothing from the currier. It was impossible trying to get through to Shipley's on the phone. I made 2 calls and waited between 30 and 50 minutes and gave up not speaking to anyone. I finally got the currier to answer a call who said that they had not received my job from Shipley's. The currier was very helpful but the service from Shipley's is extremely impersonal. My item was never picked up and I had to hire a van and collect it myself. I am now trying to get my deposit back which is also like dealing with robots. It is a very "is there anybody there" set up.