Awful company with an awful service avoid at all cost. They are quick to take your money but service is slow and take over 4 days to contact back from your original messages. Phone number is a call centre which takes 4 days before you get a response. Advertise case file completed within 5 days yet mine is still not complete 14 days after expiry of notice period. Same excuse used each time that having IT issues when you do get a response from someone. Professional website appalling service. Eli is never available and though knowledgable regarding eviction process his communication skills and case file preparation is questionable.