I placed my order and it was quick to be received. It arrived on 10th of the month and one dress returned 5 days later due to a weekend. It is now 15 days later since the return and am still waiting any correspondence of any refund being processed. This is why I have given 3 stars as I don't even know they have received the item. Let alone my refund is being processed. The items themselves were excellent quality and really liked just wasn't the wasn't right size. If it comes back in the size required and I have my refund I will reorder. Perhaps some improvement could be made on returns process and earn a 5 star rating.