Not professional at all!! They have blocked me, refused to serve me as a customer (although good riddance as I don't want to buy from them again), threatened to cyberbully me by spreading my emails I sent them all over social media and in their group due to calling them out- this goes against data protection law. They DO NOT accept criticism and only want customers singing songs of praise for them. They forget that they wouldn't be where they are without their customers. I had previously recommended them to all my friends and family and since I have told them about the most recent incident- including exactly what I had written in my email to them too, they are all saying how utterly unprofessional they are. Their response to me was nothing short of deranged. Deplorable customer service! Avoid at ALL COSTS!!