I have only scored 1 star as it wouldn't let me do zero...
Shocking customer service.
Purchased 2 gaming chairs on the 5th Feb for delivery a few days later in time for my sons birthdays.
Had an email a few days later to say one was out of stock and I could either pick a different one or wait 20 days. I picked a different colour.
Had another email to say the colour orginally wanted was actually in stock and was in a different stockroom so I agreed to take my original choice.
I then had an email to say it was an older version not what I had ordered. So I replied with I didnt mind what colours I had, as long they were the same design as ordered.
Then had an email to say they would available on the 28th Feb?
I asked for a refund on the 10th Feb and was advised it would take 3-5 days.
STILL NO REFUND RECEIVED AND EMAILS NOT ANSWERED.
contacted PayPal to be advised my refund 'should' clear by the end of the month.
Avoid this company at all costs.
Totally appreciate issues arise but this is awful service and left me £200 out of pocket having to re-purchase chairs elsewhere.
3 years ago
Doohickeyhut has a
1.1
average rating
from
36
reviews
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