A one star rating is too generous! Utter disgrace. Ordered a gaming chair for my nephew for Xmas - received quickly, but in a box that had clearly been opened before & resealed - holes & damage over box with casters visible. Chair was just as bad - shocking condition - cheap & poorly made. Followed instructions to request return - what an ordeal, their online contact form doesn’t work, the phone number goes straight to voicemail & never returns call & so forced to email - which takes weeks to reply. Eventually was told I had to pay for (I quote) ‘the cheapest tracked courier return’ & they’d reimburse - when I asked what limit they’d pay, they didn’t reply I t after I’d sent the chair back & said £7-£10 - for a gaming chair in a 16kg box… joke!!!! It cost £23 to return & was received by them nearly 3 weeks ago… I’ve emailed & called to leave voicemails almost everyday & not a single reply & still no money back. I need to replace this gift for Xmas so currently significantly out of pocket & enraged at the service. DO NOT BUY FROM THESE COWBOYS! 😡😡😡