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William
The advertising is misleading and their product is is unfit for use 1-they have been advertising their mattress topper for YEARS at £199 saying until Monday only- 2-THE THE SPRING AND FOAM COMBINATION THAT THEY SHOW ON THE AD IS NOT WHAT YOU GETTING THE TOPPER-it's much smaller The topper f that I received is nothing like the topper shown in the ad- mine is cheap looking and nothing like as plump as the one in the ad 2- I am only 11 stone, yet in some parts of the mattress I can feel the springs-another parts where the padding is good, the feeling is excellent Because of this I had to fit a topper I already had on top of it The springs are so weak, that when I go to lie on the bed, some springs fully compress and make a clicking sound This also happens as I turn in bed It is not really uniformly comfortable and therefore I do not think it's fit for purpose.. 3-also they quote three to 5 days delivery on the ad+I had to ring up after 10 days, and they tried to tell me I was mistaken-I don't normally yet imaginary words flashing up in front of me when I'm working on a TV screen, so I challenge the person speaking to go and have a look at their advert, and was then told I would get next day delivery ! 4- several months earlier, I had visited their website, and the Topper was on offer for £170 When I went to the checkout, It was priced at £199 When I rang their customer service number and complain ed, They tried to say that I have read the screen incorrectly- I offered to send them the screenshot that I had of the £170 offer, And was then told that they offer was no longer available-so I hadn't been imagining it, and when I went back to the website the next day it was still there. These adverts have been shown hundreds if not thousands of times over the years, on many channels-watch the next one and see if it still says only till Monday-and then have a look at the website on Tuesday! A bunch of money grabbing liars...
2 years ago
Read Dormeo Mattresses. Reviews
Dormeo Mattresses. has a 1.6 average rating from 37 reviews

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