I would like to give zero stars if I could. On 27 of December I ordered a 70GBP coat which amounted up to 80GBP with shipping. It was said to be delivered on the 9th of January 2021. It never arrived. I corresponded with at least 4 customer service members up to late April who given me various excuses for the "delay" i.e. COVID, the shipment came back to their warehouse etc. In the end I asked for a refund, asked multiple times since they're keen on not delivering anything. They never refunded me. Essentially, they are happy to steal your money. Do not order anything from this brand. Alas it is now winter again, and I'd like to warn everyone who are shopping for coats or any apparel from this brand to just find another company to buy from.