- Ordered online 08 May 2018
- Tried to returned goods 10th May 2018
- Label DP supplied was invalid and Post Office would not accept the goods.
- Tried to call Customer Service but a recorded message tells you that they are ‘too busy to take your call’ and hangs up!?!
- Emailed 3 times over the following days to complain as cannot get through on phones. No response to any of my emails. Still waiting!
- Cannot returns the items to store as according to the website I ordered ‘online items only’.
- Stuck with nearly £200 of unwanted goods.
- Finally got through and was told I had to print out a returns label myself.
- Goods returned Monday 14th
- Been over a week and the returns have not been acknowledged.
- No refund has been given!?!
- Again, I cannot get through to speak to anyone as the phone lines do not work! They just hang up on you!
- Worst online shopping experience I have ever.
- WILL NEVER USE AGAIN! AVOID AT ALL COSTS!!
6 years ago
Dorothy Perkins has a
2.4
average rating
from
258
reviews
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