I’m so upset by the customer service provided by DP, I am still waiting for an order I made with them that was delivered incorrectly. I called and spoke to a member of the DP service team who followed up my issue and resolved my issue by processing a refund which sounds okay but the only way for me to get my original order is to go back through the nightmare that is the DP online journey to do so! And to further add to my frustration the next day a member of the DP team wrote to me saying that now they are not even issuing the refund as previously agreed until they have contact with the courier service (which they had already done several data ago!). I’m now extremely upset and angry as I’m having to go back and forth with random DP team members and it feels like I’m getting no where. By the time they finally resolve my issue it’s likely that many of the items I wanted don’t even be available anymore! I have asked several times for my original telephone conversation to be listened to and for my complaint to be escalated, neither of which have been honoured. I advise you not to shop with DP if you want to be treated as a valued customer!