Purchased $200 worth of clothes sent to the US. I did like the clothes, but the sizing was wrong. UPSP is going to charge me ~$200 to ship BACK to DP and I have to eat that cost! I've emailed and spoken to customer service multiple times. The 1st time, they told me they would send me a pre-paid shipping label, and they just sent me a regular label that would require me to pay for shipping. The 2nd and 3rd time I contacted customer service, they just said that I would need to pay for it and they haven't heard of the US shipping cost being so high before. This is the WORST customer experience. I'd be surprised if DP had any US customers based on they way they expect their customers for pay for outrageous shipping costs. I will NOT be shopping on this site ever again. $200 down the drain...
5 years ago
Dorothy Perkins has a
2.4
average rating
from
258
reviews
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