I fell for one of their ads about a week or so before Valentine's Day on social media. I paid well over $100 for one of their products, and then paid for Rush Shipping on top of that, to ensure that it would arrive before Valentine's Day (it promised a 2/13 arrival date). It also promised that if you paid for Rush Shipping, it would be shipped within 24 hours. None of this happened. It did NOT ship for 5 days, and they hadn't even given it to USPS until the morning of 2/13. By then, the estimated arrival date had been pushed to 2/15, which made this obviously totally useless for my Valentine's Day plans. I told them I obviously would not need these anymore if they weren't going to come by Valentine's Day and to cancel the order, and they offered me NOTHING. They told me that's too bad, and did NOT let me cancel it, and then did NOT refund me ANYTHING. I've filed a dispute with my credit card. DO NOT FALL FOR THIS COMPANY. There is a reason why they have so many 1-star reviews on other review sites across the web. I completely regret falling for their ad.