Hi all, I think there's nothing wrong with your products, your delivery, your website per se, but I would say your warehouse is letting you down. I've ordered twice in the last few weeks, and was surprised at the lack of care relating to the packaging of the items. The very last order I received didn't have wrap around it and had dirty finger prints all over the bowl (not small but a lot) which speaks to either your warehouse touching items with hands that have gotten dirty from either the boxes / shelving they touch / or perhaps even something more exciting, they don't wash their hands after using the bathroom. Either way, I couldn't use you to send gifts directly to a person. So the short of it, great products, great prices, delivery was fine under the current delivery circumstances the country is going through, but a big fail when it came to the handling and packing of the product.