DO NOT USE DOXDIRECT! I was a frequent customer of Doxdirect and about 8/10 of my orders had faded ink. I always gave them the benefit of the doubt and still carried on using them. I placed an order last Wednesday and paid extra for next day dispatch. It was not dispatched. I contacted them asking them why and they told me they have been very busy. I understand that in this time they probably are. So I waited. The next 2 days it still hadn't been dispatched, so I contacted them again, this time asking very politely for my next day dispatch money back which was around £5. 2 days after that they replied with a copy and pasted apology email that they have sent me before. I sent another email asking for them to send my next day dispatch money back (which they did finally) and to please dispatch my prints. I have an online prints store and I needed to send these out to customers. They told me they would hopefully send it out that night, which was the Monday. You guessed it, they did not. Today is Tuesday and I sent them another email begging for them to please send out my order because I desperately need it for customers and they sent me the same old copy and pasted apology email. I continued begging them to send out my order today and they said they will try their best. Cut to 2 hours later and they send me an email saying that my order is corrupt they are unable to print it and new order would need to be placed. I will never be using Doxdirect again.