DO NOT pre-PAY THEM. They left me stranded at Barcelona Airport on a rental I made on the 21st of May 2022 on line on a specified type of car I rented and paid in full with my credit car on line. They sent me a voucher and I took it to Gold Car rental (actual car rental) On arrival on June 5th in Barcelona Airport. Gold Car rental denied their voucher and told me that they have NOT received any payment from DoYouSpain.com and I was request to pay the rental again and to take the insurance. When I refused I was told to contact Do You Spain. When tried to call no one answer the phone. I was left my self and family stranded causing a great deal of stress and expenses. Have tried to get my money back but DYS refused to reply my emails.