The worst car booking experience ever! A nightmare!! Do not use this site.
I have booked car with the full insurance coverage, when we came to pick up the car the rental company informed us, the car does not have any insurance and requested another 250€ for the insurance. I tried to call do you spain, but you can never reach the customer support, they also do not reply to emails. So we believed the insurance we booked via do you spain would cover us incase of need, but it did not. We ended up paying 400€ for invoice on road assistance which came to open the car as we locked the key in the trunk, to the rental company as we did not have any insurance according to them, and tried to reclaim the invoice by the insurance company, also asking for everything possible and not replying, just to avoid the coverage..... This is struggle is now taking 3 months, without any progress.
2 years ago
DoYouSpain.com has a
1.1
average rating
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174
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