Booked a car a few weeks prior to departure and 5 days before start of holiday all Flights were cancelled. I e-mailed do you Spain straight away informing them of the cancellation and requested a refund and got no response until after supposed start date of hire stating as hire period had commenced no refund would be issued. A one liner from someone called Clare Davis?? that was absolutely disgusting and nothing since despite e-mailing every day. I would strongly recommend that you do not use this disgrace of a company. Abysmal attitude during these very challenging times so please take notice and avoid do you Spain.