Arrived at Palma airport and was left stranded there at 1am with a young family. Managed to get a taxi to resort at 85 euro. Next morning they had the cheek to ask myself to go back to OK rentacar by bus. I agreed to take taxi after them confirming to reimburse the cost at 70 euro. In summary, here is what will happen with these clowns: 1. You will wait at least 30 minutes for them to answer a call 2. They will not call you back. 3. They will renege on any agreements 4. They will not respond to any emails So people, Please do not book with these amateurs. Pay the extra to avoid 3rd party brokers and go direct with a reputable firm. Avoid at all cost as I am now 155 euro worse off with little chance of recovery. Absolute shower of t4ats