What I like is that your in melbourne. And have good prices. What I dislike is although there is support. I didn't realise I would have so much to do to set up a new email address. With no experience using back office to manage this myself was overwhelming. I would have preffered dreamit create the email address for me. Now I am trying to get accounts on my laptop and phone again on my own. I have instructions but lack experience. This makes the process not very easy and a bit complicated. Perhaps a small set up fee for someone else to do it would have made the process a lot easier. I also tried the DIY website builder.. again if you don't have experience. Its not going to p look very professional so maybe a waste of time for me. Staff don't know enough about how to set up emails. Obviously there are lots of ways. But they should know. I feel like my email is DIY. I'm getting hosting. But I don't even know if I'm doing it right so its super stressful. Currently I have emails on my laptop. Not my phone. And the emails are sending but not receiving. I'll try to resolve this today.