Bought a mattress, we were unsure which one to go for and that we were making the right choice. The salesman said don’t worry if you are unhappy with the comfort then you can exchange it. Thought that was fair, so went ahead and bought it. 2 weeks in and I really can’t get on with it, contacted dreams to be told that we had to pay £49 for re-delivery, ok fair enough but as the bed was £500 cheaper than the original purchase there would be no refund for the difference!! That was never mentioned!! On contacting Dreams again apparently the sales team don’t have time to explain the terms and conditions but they can be found in the website...umm...so I suggest you visit the website first to reads T & C before entering the store. BEWARE the mattress exchange it just a con!!