Their delivery service is disgusting. When ordered the bed I was given a delivery date. I explained to the person on the phone the only time I can not do is 8.30-10 due to being a single mum with 2 children one disabled and that I have to frt them into 2 different schools in the morning. But I can do any other times. I received a text the day before delivery between 8.30-10.30. I phone them up explained the situation and they refused point blank to help in anyway. Its that time or u have to cancel. No care no consideration for carer's nothing. So I cancel and rearrange for following week. I then explained my situation and what times I can not do. Again they give me.8.30 10.30 and refused to help anyway shape or form. I had to take my 2 children really early in the morning to pick up my elderly dad so I had someone there so I could have a bed I ordered. Sorry dreams never again