Just to let future customers aware of the aftercare of Dreams,we bought a king size mattress in Sept 2020 cost of £700 so not a cheap one but not a dear one (,and I might add we saved for this as we are pensioners and thought long and hard of where to purchase it)last couple of months noticed hump down middle of mattress phoned dreams they sent out insurance company he explained what they look at layed on bed said hump was very noticeable took measurements noticed that at that time it had a broken zip told him we turned it once a month,oncompletion of inspection he let us put comment on audio recording on phone and said that Dreams would contact us in a few days 2 weeks we t by so called Dreams waited over 25 minutes to speak to someone just to be told they cant do anything about it and that was it not even a courtesy call so if your thinking of buying a mattress think twice where you buy it and certainly think twice before going to Dreams.