In May we bought quite an expensive mattress from Dreams Beds in Bedford. However, the mattress didn’t work for us, so after 30 days we went back to the store and was seen by store assistant Cathrine, who was absolutely amazing. We wanted to change that mattress and chose a memory foam mattress which was slightly more expensive than our original one. Turns out the new one was on sale, Cathrine then worked her magic and managed to waive any extra payments and delivery costs. The new memory foam mattress was delivered to our house yesterday. Our first nights sleeping on a beautiful memory foam mattress was the best night sleep we have had in a very long time. We love our new memory foam mattress, we would definitely recommend dream mattress’s, especially memory foam, they’re absolutely the best & Cathrine was really helpful and did her very best for me and my partner and made sure that we were happy with our new mattress. We even bought two new memory foam pillows, which are so comfortable. I now can’t wait to go to bed to sleep on my excellent mattress and lovely pillows. Thank you Catherine. Our only gripe would be, mattresses should be packed and rapped smaller to make delivery easier. The delivery guys did brilliantly, but did struggle getting the mattress upstairs and did a wonderful job.