Bought a bed from these guys just over a year and half ago had problems with it just after a year. Spent a £1000 on the frame and only comes with a years warranty even thou it’s an ottoman bed with moving parts. Informed customer service and was told nothing can be done and I would have to purchase the part even thou I told them it’s solid metal that has bent. I then left it for a while as I managed to fix it but it’s since failed again. Got back in contact and was kindly sent out some parts as a goodwill but they were the wrong parts informed them and now been told tough you need to buy the parts. So you can send out parts as a goodwill that I didn’t need then the right parts that I need you can’t very confusing. This was all caused by the very poor service i received when the bed was put together by your team and very poorly. So don’t buy beds from dreams and have them build them as you won’t get it done correctly. Hopefully your Director Johnathan hirst reads these and see how he’s customers are treated as without us dreams ain’t a business as I certainly wouldn’t buy a bed from you again.