Although staff in the store were lovely they were totally embarrassed by the lack of customer care from the customer service team. I ordered a bed and mattress on the 18th May was told at that time there would be a 12 week wait for delivery… I have had repeated delivery dates since then October 22nd being the last one. I have been back in store today to cancel the order.. Store assistant Dee rang customer service she was placed in a queue of 3 and had to wait 40 minutes before anyone answered. To add insult to injury the bed frame I ordered is in a 20% off sale so in now £100 cheaper than when I ordered it…