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Natalia
SHOCKING!!!!!! Bought bed - upholstery grey - delivery came in - opened boxes - wrong bed - leather. Sales man made a wrong order . Delivery people Meant to Come back and take wrong bed away(3-4pm) now It’s 6:20 pm and he says is an hours away. Peterborough shop service is 0 or less . Customer service doesn’t exist when you need their support . Aaron salesman not Only ordered wrong bed but also is giving wrong information!!! When asked him when will I get my money back To account t he said Wednesday which is in 4 days if I cancel today . Guess what ? If you want to Cancel Call customer service . Called the customer service To be told they don’t do cancellation on Saturday and that payment would come within 7-10 working days and also to call back On Monday to cancel the order. Spent all day waiting g for delivery people to come back for Wrong bed - had to contact dreams beds on Twitter and actually the person there was more helpful the the actual Peterborough Dreams store . It’s SHOCKING. Lack of information. Please DO NOT BUY IN DREms . You will be dreaming about awful service
5 years ago
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Dreams has a 1.7 average rating from 356 reviews

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