Not happy,was advised by staff member we needed a soft mattress as our base was hard not a medium as we wanted but thought they know best,Wrong, it was far to soft,unfortunately we went over tho 40 days sleep trial, still not happy they sent someone to look at mattress as we paid Over £1000 And we found it was sinking, we got the report back saying they didn't think there was anything wrong with it after laying on it for a few seconds, totally not happy with the report we bought a mattress in good faith and it's given us back aches ,I would never deal with dreams again so customers be warned