Never again, ordered a pillow for delivery at nearly £50. The delivery courier Hermes who 9 out of 10 times deliver to the same road and number but different area 5 miles away had me waiting in all day for nothing and late at night get emailed saying they tried to deliver but was not in. I called Dreams the next morning and after moaning and saying why do they use these rubbish companies the gentleman said he would cancel immediately and refund my money. After a few calls and now a papal dispute I still have not had my refund. PayPal are patiently waiting and so am I after 17 days. Be warned because even though they know the parcel is on way back to them and Hermes have stated on tracking there is a delay for some reason, I still not got my money back.