If you're thinking of buying here…
If you're thinking of buying here ..DONT!. Their expensive extended guarantee is worthless. We specifically bought a mattress explaining that I'd had broken vertebrae in my back years ago and needed to ensure the mattress was correct ..eventually paid a lot for a new bed and mattress and guarantee which was fine for a while then ..despite turning the mattress regularly as recommended .started to sag in the middle and ruck up under the top cover ...after contacting their "independent"?? Insurance company re the guarantee they sent out a homeserve engineer...we explained to the guy that the mattress sags but mainly when you've been in bed for half an hour ...wasn't interested and brought out a highly specialised piece of measuring equipment ...a piece of string with a block of wood attached to each end ..this combined with a six inch plastic ruler defined scientifically that the sag in the bed wasn't quite bad enought to warrant a claim ...even though we pointed out the mattress actually need us to be on it to show how significantly it sags under load ...twice went through this process each time the homeserve engineer pointed out he was not allowed to test in any other way and that most claims were rejected anyway ...so ...after being promised the earth in store my only recommendation would be ...avoid dreams ...find a much cheaper bed and mattress and use the significant amount of money you save to completely replace everything more often ...no doubt dreams will have some significant rubbish comment to add to this post but ...the a above are facts ...judge for yourself ...or worse still ...purchase and discover for yourself
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