Great service in store. Unfortunately, the bed or mattress was damaged but no-one informed us the delivery date was to be delayed by nearly two weeks; so we removed the old bed and disposed of it after receiving a text message the day before to confirm delivery was to be expected. Obviously, the bed never arrived, nor did we receive any phone call, we had to chase them at 4pm on a Friday afternoon; we had to cancel the order and purchase another bed from a bed supplier who could actually deliver. Appalling customer service, appalling comunication (misleading, incorrect and non-existant), save your time and money, go elsewhere.